Sep 21, 2021  
2020-2021 Catalog 
    
2020-2021 Catalog [ARCHIVED CATALOG]

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BTECH 220 - Office Procedures and Ethics


5 credits

Prerequisites
BTECH 113  and BA 140  or instructor permission.

This is a finishing course for students taking the business technology curriculum. Instruction and practice of office standards, routines, and procedures are given. Telephone/FAX usage, mail processing, e-mail, communication, and human relations skills are included.

Theory Hours
5 theory hours.

Vocational Program Course
Vocational program course.

AA General Elective
May be used as a general elective in the AA degree.

Course Outcomes
  • Develop an understanding of the responsibilities, professional image, appropriate job attitude(s), and interpersonal relationships of the administrative assistant
  • To develop skills in completing tasks commonly performed in an office setting; including, answering the telephone, faxing, using e-mail, and reprographics
  • Enhance communication and interpersonal skills
  • Work independently and as a member of an internal team
  • Be resourceful in obtaining, organizing, evaluating, and managing information




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