Jan 18, 2022  
2020-2021 Catalog 
    
2020-2021 Catalog [ARCHIVED CATALOG]

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HOSP 220 - Technology in the Hospitality Industry


5 credits

Prerequisites
MATH 060 , READ 080  or instructor permission.

Learn the basics of purchasing, implementing, maintaining, and effectively managing a variety of technology systems such as reservations systems, room management, guest accounting, property management, catering software, point-of-sale, food and beverage management, and security maintenance for technology.

Theory Hours
5 theory hours.

Course Outcomes
  • Identify and evaluate common technology systems used in hospitality operations
  • Describe the various ways in which hospitality businesses use technology to process reservations and manage rooms
  • Identify and explain the function of common Property Management (PMS) interfaces, which include point-of-sale systems, call accounting systems, energy management systems, electronic locking systems, and guest-operated devices
  • Identify Payment Card Industry (PCI) and Data Security Standard (DSS) objectives and requirements
  • Explain the functions and use of food and beverage management applications, including those concerning recipe and menu management, sales analysis, and pre/postcosting
  • Identify and describe the catering software and accounting applications that are available to hospitality businesses
  • Identify the various threats to technology systems and the security precautions that should be taken to keep those systems safe
     




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