HOSP 110 - Leadership & Management for Hospitality

5 credits

Prerequisites
MATH 060, READ 080 or instructor permission.

This class offers a comprehensive foundation of hospitality management, the world’s largest industry. Explore the role of strategy in creating firm value and growth and stresses the relationship between leadership theory, strategic thinking and financial management for hospitality and tourism. Students will discuss structure and implementation, performance and environmental scanning.

Theory Hours
5 theory hours.

Course Outcomes

Describe the concept of strategic management as applied to the hospitality industry
Discuss leadership strategies, visioning processes and the implications for leading change
Manage, motivate and cross train teams and individual staff
Formulate a performance standard system
Recognize and practice cultural diversity in hiring and leading
Utilize effective conflict resolution methods for a given problem
Calculate occupancy percentages, average daily rates and actual percentage of potential rooms revenue