BASM 403 - Operations Management

5 credits

Prerequisites
Admission to the BASOM program or instructor approval.

Operations management delivers an organization’s products or services efficiently and effectively to its customers. It uses resources available to managers to build an integrative process to unite all the people, money, materials, information, and technology involved. It also looks for ways to solve problems firms encounter in the process of manufacturing goods or rendering services. Operations managers, in pursuing continuous improvements on their jobs, constantly use innovative ways to run business more efficiently, do more work with fewer resources, and provide better output for their customers. This course exposes students to a business environment where all the management functions are geared toward achieving excellence, adding value, and satisfying customers. Theories, concepts and applications of operations management are introduced to help students understand some of the complicated issues faced by today’s operations managers.

Course Outcomes
Upon completion of this course, the student will be able to:

•Use the principles of operations management-including planning, scheduling, quality management, supply chain management and resource management-to improve the operational productivity of an enterprise.

•Use the principles of production and operations management to improve strategic decisions.

•Use the principles of production and operations management to meet customer needs.

•Plan and conduct primary and secondary research to support decision-making.

•Analyze a business issue and options, using statistical analysis and other quantitative analysis tools, and make recommendations.

Note
BAS-OM program core course.