CUL 225 - Dining Room Essentials

2 credits

Prerequisites
Current Washington State Food Handlers Permit, Placement in READ 090 or above, Placement in ENGL 060 or above, Placement in MATH 060 or above.

Corequisites
Concurrent enrollment in CUL 100 or instructor permission.

Teaches the principles of good customer relations, including greeting and appropriate service, and basic sales techniques. Additional topics include food service in various dining atmospheres, server sequence, tray service, busing, side work and order taking in food service operation, table setup, principles of proper guest relations, and safety.

Theory Hours
1 theory hour.

Guided Practice Hours
1 guided practice hour.

Vocational Program Course
Vocational program course.

AA General Elective
May be used as a general elective in the AA degree.

Course Outcomes
Knowledge of “front of house” terminology.
Understanding of full-service dining atmosphere.
Understanding of dining room positions and responsibilities.
Demonstrate ability to perform a variety of table setups.
Demonstrate ability to perform server sequence.
Demonstrate ability to perform tray service.
Demonstrate ability to bus tables.
Understand the importance of menu knowledge to provide customer service and ensure customer safety.
Understanding and demonstrated ability to take orders.
Understanding and demonstrated ability to process customer payments.
Demonstrated ability to perform proper side work functions.
Understanding proper guest relations.
Demonstrate ability to perform culinary math.
Demonstrate the ability to work as a team member.
Demonstrate sanitary and safe handling of tools and equipment.